This report contains
information that really can increase your chargeable
time, improve your cash flow and the overall
profitability of your practice.
It contains nuggets that have
been disclosed to me during the 30 years I have
been implementing practice management solutions for
accountancy firms. Now for the first time I have
made this available in a software product at a
fraction of the traditional cost and that
out-competes systems costing thousands of pounds
more. And at no risk
to you.
Ensuring that every possible
minute of available time is chargeable and that your
clients’ fees properly reflect the skill and
expertise provided by your firm is not easy – unless
you have the right tools. These must be affordable
so they are available to all who need them, are easy
to use and deliver the promised solutions.
These tools are in one
product – and it comes with a 100% money back
guarantee.
Imagine knowing at the start
of each day the non-chargeable time for the previous
day so you can take action immediately. Think how
much better it would be if your time costing system
was fully integrated with your job planner.
Knowing precisely the
detailed work undertaken for a client before the fee
is raised is possible if each time entry is
described in as much detail as necessary. Only then
can you justify increasing the fee for additional
work undertaken.
Enabling your fee earners to
raise tax invoices or requests for payment to a
professional standard speeds up the billing process
provided it is integrated with your time & fees
system. It also ensures that the documents contain
the correct information so avoiding the all too
frequent queries often used to delay payment. And
more importantly it can be
a "selling document" to
reinforce the expertise used to provide the service
to the client.
The product is "Panache"
it’s fully integrated with Rapport and here’s how it
can work for you:
You are probably using a
wall planner to plan jobs a few months ahead.
Typically these show the client & job and the people
allocated on a day by day basis. Being a manual
exercise it is unlikely to be up to date, is
difficult to monitor unless the chart is in your
office and it’s not easy to compare the budgeted
time to actual time booked. How much better it would
be if your computer system included a job planner.
To plan a job you simply
enter the planned time by person and date – just
like you’d make an actual time posting. Then later
on you can monitor on a job by job basis and compare
the planned time to that booked. As it’s interactive
you get an up to date picture each day and take
action if it looks like a job will run over budget.
You can even export the planned jobs into Excel
so you can replicate your wall chart if you
like seeing things that way.
Monitoring
W.I.P.
Knowing the up to date
position on "lockup" each day is only possible if
everyone posts their own time sheets daily. Most
practices are still entering time sheets on a weekly
basis as an administrative function – often
re-keying a time sheet from an Excel spreadsheet. So
not only are you risking posting errors but your
staff are doing the job twice. You can still do this
if you wish but you will be missing a golden
opportunity if you do.
Because Panache is
interactive time entry is very accurate. You can see
the name of the client and job description as you
make a posting and a running total of time booked
each day ensures that everyone books at least their
standard hours.
The possible 250 characters
of narrative enable a time recorder to describe each
activity in as much detail as necessary. This helps
you when monitoring the progress on a job and
importantly helps you to justify a higher fee
when you’ve undertaken extra work for the client.
Minimising non-chargeable
time is essential to maximising your W.I.P. and by
monitoring on a daily basis you can take immediate
action. This may mean re-allocating staff but the
job planner will help you here too.
Billing - The
Way You Want To
Some systems force you to
change your billing procedures to suit the system –
Panache lets you choose the way that suits you.
You can choose whether you
want to bill time by job, by date or individually
select each time posting. You can even bill one
client and charge another, e.g. a director’s tax
work. If you are billing in advance you may want to
post an accrual or write back some time that you may
be able to recover later.
Before you bill you will
want to see the W.I.P. in detail with the narrative
entered at the time of posting. But wouldn’t it be
useful to see the previous bills and recoveries too
and in detail if necessary. It may help you to
decide the amount to charge for the extra work
undertaken or possibly to decide upon the fee to be
quoted for next year.
Although a pro forma
invoice/payment request is provided you are likely
to want to adopt your own house style and the
integration with Microsoft Word achieves this. The
software helps you with the process and you simply
store your invoice template and it’s automatically
used when you raise a bill.
You can then view your
Panache invoices at any time in the future and also
any correspondence you
send to your clients. This
feature alone will save you many hours each week.
If invoices are to raised by
individual fee earners then the system needs to be
very easy to use and requiring the minimum amount of
time. It needs to use as many default settings as
practical to minimise data entry. Panache meets this
requirement whilst not restricting the flexibility
for each user.
Any system that encourages
managers and partners to perform tasks that were
previously undertaken by secretaries needs to
provide tangible benefits and be enjoyable to use.
But you can use the secretarial function to raise
bills if you wish – it’s your choice. You can set up
Panache to suit your own way of working.
Reports that
help you manage your practice
If yours is a smaller firm
and you like using a PC then you won’t need a lot of
reports – but they are available if you do.
Reports are useful to see
the overall picture for the practice, partner,
manager …..
Indeed some are essential
for you to manage your business effectively. These
include:
W.I.P. &
Debtors Lockup
Non-chargeable time
Recovery
rates
Billing
profitability
Clients due
for billing
Planned time
v actual time
Individuals
performance analysis
And
several graphs too – you can
even export the data to Excel
Some systems provide some or
all of this information but in a predetermined way –
fine if you can change your procedures and structure
to suit. But how much better if you can choose.
Panache includes 7 analysis
heads of your choosing, partner, manager, client
type ….. you define and decide your report
structure. You may opt for a non-chargeable report
by time recorder and manager. W.I.P. report by job
type, manager and partner and so on. It’s flexible
and easy to use.
Because Panache is fully integrated with Rapport
your client details are immediately available –
including names and addresses.
So you’ve no re-keying to do.
To switch between Rapport
and Panache you simply make a single keystroke or
mouse click – no delay, so information really is at
your fingertips.
You can even store copy
invoices & fee notes within your Rapport Document
Management files - these documents and statements
are produced via Microsoft Word for your
convenience.
Panache is available to you
now for only £347 plus VAT for a single user
license for so long as this offer is on our web
site. Annual support, including telephone support
and software updates is only £150 per year – another
big saving.
Similar savings are
available on multi-user and network versions.
Furthermore, if after trying
Panache you are not convinced that it can increase
the profitability of your practice then simply
return it in its original packaging within 30 days
for a full refund – under our
100% money back guarantee.
Call me now on +44(0)29 2083
7426 or